Unlike the highly paid relationship sales of the past, an increasing number of companies today rely on armies of salespeople making 100 calls per day. Think of Box, LivingSocial, Yelp, Google and ZocDoc. There are 2,300,000 inside sales reps in the U.S. today, and the field is growing at 15x the rate of outside sales.
Existing CRM systems don't deliver the speed and efficiency these high volume sales teams need.
Opticlose is built for this market, integrating with and improving sales team CRM systems. We use sophisticated data analytics to deliver the best possible lead for each salesperson at the moment they're ready to place the call. Our product automatically captures call log information and our streamlined UI makes it effortless to add important call data during or after the call. Reps will never call an accountant during tax season or a restaurant at 9am when it only serves lunch and dinner.
The product has 2 key pieces:
* Predictive Analytics: Determines the right call to make at each moment for each seller. We crunch data from client teams making 10,000+ calls per day, and deliver those insights as tangible actions. The backend is built on Scala with the Play framework and uses Apache Spark for data processing to deliver near real-time predictions.
* Streamlined UI: Our cutting edge responsive UI and VOIP phone system integration lets reps run Opticlose on their mobile phones as a second screen, automatically bring up CRM records on their desktops, and dialing desktop phones. The intuitive mobile touch-based interface means lightning fast data-entry.