RouteThis

RouteThis is a region of Waterloo success story whose time has come to level up and we’re on a mission to help companies intelligently automate their support teams.
If you’ve had to call tech support, and been frustrated by long queues, unhelpful agents or unresolved issues, you know the pain RouteThis addresses. Our products are changing the tech support world with mobile and self diagnostics solutions at the center and we are looking for amazing talent to join us and build products to revolutionize this $15 billion dollar industry.

RouteThis is a fast-growing tech company that is changing the way ISPs and Smart Home companies handle technical support around the world. Instead of dealing with frustrating, long support calls where agents are unable to accurately identify issues, the RouteThis platform gives technical support teams the answers they need to immediately identify and resolve customers’ issues -- or help customer to solve it themselves before even needing to call.