WIBILONG

Wibilong immediately mobilises customers to increase sales, reduce costs and improve satisfaction rates.
This is achieved without additional I.T. investment or internal resources. The principle: peer-to-peer customer support prior to the purchase, throughout the customer experience and the product life cycle.
Key outcomes : increased customer satisfaction, increased conversion rate, reduced after-sale service costs, increased on-line visibility.

Our expertise

Wibilong gained its expertise in managing consumer communities by developing and managing Apreslachat.com, the leading peer-to-peer consumer support community in France and Europe, with 1.4 million members.

Our Values

We are convinced that the future of consumer goods lies in brands, distributors and customers working together with a transparent, win-win approach.
As such, we are convinced that the values of transparency, sharing and solidarity will enable brands and merchants to improve their offer and customer satisfaction levels whilst boosting their own profits.