Desktop Support Jobs in Austin

Find Desktop Support Jobs in the Austin Area

Desktop Support professionals provide various solutions to problems with a company's product or service. This may be in the form of instant messaging, emails and toll-free numbers. Desktop Support may include several teams, including network, server, telecom and desk side teams. Some teams are responsible for network software and infrastructures, while others focus on the configuration of electronics and products. Jobs in Desktop Support may include IT specialists, desktop support technicians, computer support technicians and support analysts. Duties may vary depending on the position, but typically include troubleshooting customer issues, creating and managing user accounts, multitasking various projects and responding to incoming technical support messages. Strong customer skills and communication skills, as well as a degree in computer science may also be required.

Living and Working in Austin

Home to a number of technology-based companies, such as Samsung Group, Rackspace, BioWare and National Instruments, Austin has been named the "#1 Boom Town" due to its rise in jobs, corporations and the economy. A number of music festivals are prominent in the surrounding areas of Austin, such as the Urban Music Festival, Old Settler's Music Festival and the Austin City Limits Music Festival. Film festivals are also popular in Austin, like the Austin Film Festival and the SXSW Film Festival. The large UT Austin campus makes Austin a fun college town as well, with lots of energy and cultural activities.